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Lost your download?
This is the most common reason people write, and it is quick to fix. Send us the email address you bought with, and your order number if you still have it. We will re-send the link. You will not be charged again.
Before you write about the guide itself
The FAQ covers what the guide is, what it deliberately is not, and who it is written for. If your question is whether it will make your baby sleep through the night, the honest answer is on that page.
If your baby needs help now
We cannot give medical advice, and we are not staffed to answer urgently. If you are worried about your baby’s health or safety, contact a healthcare professional or your local emergency service rather than waiting for us.
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